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1690 NW 108 AVE, MIAMI, FL, 33172

Our Services



Outdoor Kitchen

OUTDOOR KITCHEN We help you to design the outdoor kitchen


New Pool and Pool Remodeling                


PERGOLAS The most satisfying part of our business is that

About Us

We are an innovative company in the provision of Outdoor Services, with more than 5 years of experience and 100 satisfied clients, HIGA maintains its commitment with only one objective: to create the outdoor space of your dreams, through a service of high quality that meets the needs of our customers. We are authorized, insured, protected and able to face any job.

Offering an excellent service in the different lines of business of our company, providing integral and innovative solutions to our customers, Creating unique outdoor living spaces is the core of our service and nothing makes it come true as a pergola, outdoor kitchen , pavers or totally customized decks to enjoy with your friends and family and designed to fit your budget and needs, in HIGA Special Services we have as objectives to provide continuous training spaces for our team that allow them to create a commitment and motivation in them the excellent development of its activities.

– Gratitude, honoring God in everything we do. – Innovation in the provision of our services. – Improve the quality of life of our collaborators. – Leadership in our team. – Integrity and honesty in all our actions.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. SECTION 2 – CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@higaservices.com or mailing us at: HIGA SPECIAL SERVICES 5924 SW 41 ST MIAMI, FL 33155 SECTION 3 – DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. SECTION 4 – PAYMENT All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. SECTION 5 – THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. SECTION 6 – SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. SECTION 7 – AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. SECTION 8 – CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@higaservices.com

t is your responsibility to check this “Shipping Policy” page each time you order our products to ensure you are up to date with any changes or amendments. Order Processing and Delivery If possible the shipping charges will be calculated and viewable at checkout. Once an order has been received in our system, it can generally take approximately 2-4 business days to process and ship. Domestic delivery will take approximately 3-8 business days (Monday to Friday) after processing times. We only ship to addresses located within The United States of America at this moment. Please contact us at info@higaservices.com for international shipments. Our business hours are Monday – Friday, 8:30am – 5:00pm eastern time. Orders placed Monday through Friday after 5:00pm eastern time will be processed the following business day. Shipments may be sent using USPS, UPS, FedEx or DHL. Shipping times are dependent on location from our main warehouses and fulfillment centers. If you have not received your order, your order is damaged, or you require an exchange, please contact us immediately at info@higaservices.com. Failure to contact us in a timely manner may affect your ability to return any damaged products to us. You agree that we may charge you any sales or nexus taxes collected in your jurisdiction as applicable when ordering any of our products. When tracking your shipment, please allow 2-3 business days for the tracking to update. Once your order has been shipped, you will receive a shipping email confirmation with your tracking number. If you did not receive it, please email us at and we will provide you with your tracking number. If you have questions about your order or shipping, please email us at info@higaservices.com. Re-Ordering Guidelines We encourage our customers to place an order when half of their stock is gone. This will prevent shipping delays and ensure you will not run out of parts. Unanticipated Events You agree not to hold us liable for any disruption of our service or failure to deliver our product for any reason beyond our control, including, but not limited to, acts of God, natural disasters, pandemics, war, terrorism, riots, criminal acts, labor shortages, labor strikes (both lawful and unlawful), postal service or courier service disruption, infrastructure disruption, communication failure, material shortages, or any other circumstance that may be beyond our control. Continuity Should any provision of this Agreement be unlawful, void, or otherwise legally unenforceable, the rest of the Agreement shall remain enforceable as though the unenforceable provision had not been a part of this Agreement. Consent By purchasing our Products or using/visiting our website, you are agreeing to abide by and act in accordance with these Terms of Service including our Terms of Use, Privacy Policy and Returns Policy. Accessing our Website and/or purchasing our Products constitutes your agreement to be bound by these Terms of Service. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and www.higaservices.com with respect to the Site and it surpasses any and all prior or concurrent communications, whether electronic, oral or written, between the user and www.higaservices.com with respect to the Site SHIPPING METHOD OPTIONS: Every single order is carefully considered by our team so we can guarantee that the products arrive in their most ideal condition. *HAWAII CUSTOMERS: WHEN SHIPPING TO HAWAII, PLEASE ADD 1 EXTRA BUSINESS DAY TO THE GUIDELINES ABOVE. Large Quantities For large quantity orders, we will contact you directly to review shipping options and coordinate delivery needs. Some of our products require a lead time when ordered in larger quantities. On occasion, larger confection orders will require an additional lead time not otherwise listed on the product pages. If there is a delay, our team will reach out to you right away to assist you with planning for the arrival of your order. Future Delivery Dates To place an order with a future ship date please contact us directly at info@higaservices.com M-F 8:30am-5:00pm ET. Returns If you receive a defective item, please contact us at info@higaservices.com, 8:30am-5:00pm ET with details of the product and quality concern. Unattended Packages If no one is available to receive your order upon arrival at its final destination, our carriers will leave it at the door. If this could pose a problem or if the package could be exposed to heat, we recommend shipping to an address where someone can sign for and receive your package. HIGA is not responsible for damage due to weather exposure or theft incurred after delivery. PO & APO Boxes Our carriers cannot ship to PO or APO boxes, so please make sure to use a valid street address when placing your order. International Unfortunately, HIGA does not ship internationally at this moment. HIGA Observed Holidays New Year’s Day – January 1, 2020 Memorial Day– May 25, 2020 Independence Day – July 4, 2020 Labor Day – September 7, 2020 Thanksgiving Day – November 26, 2020 Christmas Day – December 25, 2020

RETURNS Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns are subject to a 25% restocking charge upon Manufacturers approval of RMA. Customer is responsible for the return freight charges. To complete your return, send an email to info@higaservices.com including a receipt or proof of purchase. REFUNDS Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@higaservices.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately on sale items or sold “As Is” cannot be refunded or exchanged. Exchanges (if applicable) We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@higaservices.com before sending the product back. SHIPPING To return your product, contact info@higaservices.com to get the proper return address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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